@techreport{5346c11ceded406a9ee6fdc7614d7c9c,
title = "Aineeton potentiaali palvelukokonaisuudessa - Mittausmenetelmi{\"a} ja tunnuslukuja",
author = "Taina Lehti{\"o} and Esa Nopanen",
year = "2009",
language = "English",
series = "helsinki University of Technology BIT Research Centre Report Series",
publisher = "Helsinki University of Technology BIT Research Centre Value Networks Research Group",
number = "2009/1",
pages = "151",
type = "WorkingPaper",
institution = "Helsinki University of Technology BIT Research Centre Value Networks Research Group",
}