AIM-agile instrumented monitoring for improving user experience of participation in HealthIT development

TY - GEN

T1 - AIM-agile instrumented monitoring for improving user experience of participation in HealthIT development

AU - Pitkänen, Janne

AU - Nieminen, Marko

PY - 2017

Y1 - 2017

N2 - Participation of healthcare professionals in information technology development has emerged as an important challenge. As end-users, the professionals are willing to participate in the development activities, but their experiences on the current methods of participation remain mostly negative. There is lack of applicable methods for meeting the needs of agile development approach and scaling up to the largest implementation projects, while maintaining the interest of the professional users to participate in development activities and keeping up their ability to continue working in a productive manner. In this paper, we describe the Agile Instrumented Monitoring as a methodology, based on the methods of instrumented usability evaluation, for improving user experience in HealthIT development. The contribution of the proposed methodology is analyzed in relation to activities of whole iteration cycle and chosen usability evaluation methods, while the user experience of participation is addressed regarding healthcare professionals. Prospective weak and strong market tests for AIM are discussed in the conclusions for future work.

AB - Participation of healthcare professionals in information technology development has emerged as an important challenge. As end-users, the professionals are willing to participate in the development activities, but their experiences on the current methods of participation remain mostly negative. There is lack of applicable methods for meeting the needs of agile development approach and scaling up to the largest implementation projects, while maintaining the interest of the professional users to participate in development activities and keeping up their ability to continue working in a productive manner. In this paper, we describe the Agile Instrumented Monitoring as a methodology, based on the methods of instrumented usability evaluation, for improving user experience in HealthIT development. The contribution of the proposed methodology is analyzed in relation to activities of whole iteration cycle and chosen usability evaluation methods, while the user experience of participation is addressed regarding healthcare professionals. Prospective weak and strong market tests for AIM are discussed in the conclusions for future work.

KW - Agile development

KW - electronic health record

KW - usability evaluation

KW - user experience

UR - http://www.scopus.com/inward/record.url?scp=85012297987&partnerID=8YFLogxK

U2 - 10.3233/978-1-61499-742-9-269

DO - 10.3233/978-1-61499-742-9-269

M3 - Conference contribution

T3 - Studies in Health Technology and Informatics

SP - 269

EP - 274

BT - Building Capacity for Health Informatics in the Future

ER -