| Original language | English |
|---|---|
| Title of host publication | In the 14th International Research Symposium on Service Excellence in Management, Shanghai, June 18-21, 2015 |
| Editors | Jie J. Zhang Xiande Zhao |
| Pages | 707-716 |
| ISBN (Electronic) | 978-0-692-46156-3 |
| Publication status | Published - 2015 |
| MoE publication type | B3 Non-refereed article in conference proceedings |
Actors in service innovation: bringing the performative view on organizational routines to service systems
Tiina Tuominen, Bo Edvardsson, Javier Reynoso
Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific