Abstract
People usually search information by using queries that are targeted to match the wording of the documents in the collections. However, during their search processes they may discover some useful pieces of information they did not expect. Serendipitous searching occurs when people search for information, but during their search process discover unexpected results. One key aspect of serendipity is chance encountering, which means the accidental and unexpected encountering with useful information. In this paper we address to the chance encounters, search success and search interests of information seekers using a national digital library called Finna. This study shows that chance encountering and search success increase with user satisfaction and that digital libraries can support information encountering. Copyright is held by the owner/author(s). Publication rights licensed to ACM.
| Original language | English |
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| Title of host publication | CHIIR 2017 - Proceedings of the 2017 Conference Human Information Interaction and Retrieval |
| Publisher | ACM |
| Pages | 257-260 |
| Number of pages | 4 |
| ISBN (Electronic) | 9781450346771 |
| DOIs | |
| Publication status | Published - 7 Mar 2017 |
| MoE publication type | A4 Conference publication |
| Event | Conference on Human Information Interaction and Retrieval - Oslo, Norway Duration: 7 Mar 2017 → 11 Mar 2017 Conference number: 2 http://sigir.org/chiir2017/ |
Conference
| Conference | Conference on Human Information Interaction and Retrieval |
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| Abbreviated title | CHIIR |
| Country/Territory | Norway |
| City | Oslo |
| Period | 07/03/2017 → 11/03/2017 |
| Internet address |