@inproceedings{66828f93a0e048cd841d1c3e6ff72f23,
title = "A new classification paradigm for companies product, service and product-service companies",
keywords = "Customer satisfaction, Product company, Product-service company, Quality management, Service company, Customer satisfaction, Product company, Product-service company, Quality management, Service company, Customer satisfaction, Product company, Product-service company, Quality management, Service company",
author = "Antero Ollila",
year = "2007",
language = "English",
isbn = "978-0-9804557-0-0",
editor = "\{Business Institute\}, World",
booktitle = "7th International Business Research Conference, 3 - 6 December, 2007, University Technology, Sydney, Australia",
publisher = "University of Technology Sydney",
address = "Australia",
}