| Original language | English |
|---|---|
| Title of host publication | QUIS 9 - The 9th International Research Symposium on Service Excellence in Management, Karlstad, Sweden, June 15-18, 2004 |
| Editors | Bo Edvardsson, Anders Gustafsson, Stephen W. Brown, Robert Johnston |
| Place of Publication | Karlstad |
| Publisher | Karlstad University |
| Pages | 183-192 |
| ISBN (Print) | 91-85019-81-X |
| Publication status | Published - 2004 |
| MoE publication type | A4 Conference publication |
A manufacturer becoming a service provider - challenges and paradox
Saara Brax
Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review
402
Citations
(Scopus)