Abstract
Regional governments are looking for ways to address public concerns more efficiently by utilizing eGovernment systems. The complex environment presents problems for situational awareness and cooperation in public spheres. Current solutions are either lacking in structuring the information or do not support collaboration or discovery. We addressed the problem by developing an open innovation process based web platform for gathering public issues, forming public goals, and for structuring concrete subgoals as goal trees to facilitate participation. We use SOCIA ontology to structure goal information as linked open data. We calculate similarity between a pair of goals by utilizing the tree like structured goal relations. We implemented a negotiation user interface on a video conferencing platform to facilitate interorganizational cooperation and conflict resolution. We are arranging workshops and using the system in various hackathon events to evaluate and analyze the system in real life situations and to gather real life data. We provide the implemented system as a free to use tool.
| Original language | English |
|---|---|
| Pages (from-to) | 196-207 |
| Number of pages | 12 |
| Journal | Applied Intelligence |
| Volume | 44 |
| Issue number | 1 |
| DOIs | |
| Publication status | Published - 1 Jan 2016 |
| MoE publication type | A1 Journal article-refereed |
UN SDGs
This output contributes to the following UN Sustainable Development Goals (SDGs)
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SDG 9 Industry, Innovation, and Infrastructure
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SDG 16 Peace, Justice and Strong Institutions
Keywords
- Conflict resolution
- Goal matching service
- Linked open data
- Public collaboration
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