A kind of lean approach for removing wastes from non-manufacturing process with various facilities

Guangyu Xiong*, Xiuqin Shang, Gang Xiong, Timo R. Nyberg

*Corresponding author for this work

Research output: Contribution to journalArticleScientificpeer-review

4 Citations (Scopus)


It is important to identify and remove the wastes not only from manufacturing process, but also from non-manufacturing process. In the last several decades, significant research achievements and practice benefits have been achieved about removing wastes from manufacturing process. Since the 1990s, some researchers and lean practitioners have paid more attention to removing waste from non-manufacturing process. Based on the authors research work and industrial practice, the paper introduces a kind of lean approach for removing waste from non-manufacturing process. In its case study, the order handling process in a value chain is described with respect to a factory and its downstream distribution centers DCs . The paper proposes a lean approach solution for creating the improved order handling process, and analyze how great improvements in performance can be achieved. As a result, the significant achievement has created a win-win scenario for both the non-manufacturing process in a factory and non-manufacturing facilities like DCs across the value chain. It demonstrates that improvements have been made by removing waste from the non-manufacturing process that takes place within a factory as well as with external participants through the whole value chain. Likewise, the proposed lean approach has helped the case companies to achieve greater levels of efficiency and more benefits. Finally, some conclusions are drawn.

Original languageEnglish
Article number8600799
Pages (from-to)307-315
Number of pages9
JournalIEEE/CAA Journal of Automatica Sinica
Issue number1
Publication statusPublished - 1 Jan 2019
MoE publication typeA1 Journal article-refereed


  • Lean approach
  • Non-manufacturing process
  • Optimized order handling process
  • Removing wastes
  • Value chain
  • Win-win scenario


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