A framework for measuring student and staff satisfaction with university campus facilities

Sami Kärnä; Päivi Julin

doi:10.1108/QAE-10-2013-0041

A framework for measuring student and staff satisfaction with university campus facilities

Sami Kärnä
, Päivi Julin

Department of Civil Engineering

Research output: Contribution to journal › Article › Scientific › peer-review

61 Citations (Scopus)

Original language	English
Pages (from-to)	47-66
Journal	Quality Assurance in Education
Volume	23
Issue number	1
DOIs	https://doi.org/10.1108/QAE-10-2013-0041
Publication status	Published - 2015
MoE publication type	A1 Journal article-refereed

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 11 Sustainable Cities and Communities

Keywords

building evaluation
campus development
customer satisfaction
evaluation
facilities management
quality for higher education
service quality assurance
universities

Access to Document

10.1108/QAE-10-2013-0041

Cite this

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