A framework for measuring student and staff satisfaction with university campus facilities

Sami Kärnä, Päivi Julin

Research output: Contribution to journalArticleScientificpeer-review

20 Citations (Scopus)
Original languageEnglish
Pages (from-to)47-66
JournalQUALITY ASSURANCE IN EDUCATION
Volume23
Issue number1
DOIs
Publication statusPublished - 2015
MoE publication typeA1 Journal article-refereed

Keywords

  • building evaluation
  • campus development
  • customer satisfaction
  • evaluation
  • facilities management
  • quality for higher education
  • service quality assurance
  • universities

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