@article{91534a8862c044218f7e5f30821c856a,
title = "A framework for measuring student and staff satisfaction with university campus facilities",
keywords = "building evaluation, campus development, customer satisfaction, evaluation, facilities management, quality for higher education, service quality assurance, universities, building evaluation, campus development, customer satisfaction, evaluation, facilities management, quality for higher education, service quality assurance, universities, building evaluation, campus development, customer satisfaction, evaluation, facilities management, quality for higher education, service quality assurance, universities",
author = "Sami K{\"a}rn{\"a} and P{\"a}ivi Julin",
year = "2015",
doi = "10.1108/QAE-10-2013-0041",
language = "English",
volume = "23",
pages = "47--66",
journal = "QUALITY ASSURANCE IN EDUCATION",
issn = "0968-4883",
publisher = "Emerald",
number = "1",
}