A community-amplified crowdsourcing method utilizing "the correspondent" mode in service innovation.Lessons from QualityHunters2 of Finnair and Helsinki Airport

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Original languageEnglish
Title of host publication21st European Conference on Information Systems (ECIS), Utrecht, the Netherlands, June 5-8, 2013
PublisherEuropean Conference on Information Systems (ECIS)
Pagespaper 121
Publication statusPublished - 2013
MoE publication typeA4 Article in a conference publication

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