A case study of joint strategy creation in co-operation with facility owner and customer

Markku Heimbürger; Juha Nummi; Antti Tuomela; Tiina Tuominen; Pekka Berg; Jussi Pihlajamaa

A case study of joint strategy creation in co-operation with facility owner and customer

Markku Heimbürger, Juha Nummi, Antti Tuomela, Tiina Tuominen, Pekka Berg, Jussi Pihlajamaa

Department of Industrial Engineering and Management

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review

Original language	English
Title of host publication	11th European Real Estate Society Conference (ERES), Milan, Italy, 2-5 June 2004
Publication status	Published - 2004
MoE publication type	A4 Conference publication

Keywords

customer orientation
facility management
service innovation
social network analysis
strategic planning
value creation

Cite this

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title = "A case study of joint strategy creation in co-operation with facility owner and customer",

keywords = "customer orientation, facility management, service innovation, social network analysis, strategic planning, value creation, customer orientation, facility management, service innovation, social network analysis, strategic planning, value creation, customer orientation, facility management, service innovation, social network analysis, strategic planning, value creation",

author = "Markku Heimb{\"u}rger and Juha Nummi and Antti Tuomela and Tiina Tuominen and Pekka Berg and Jussi Pihlajamaa",

year = "2004",

language = "English",

isbn = "88-901694-0-0",

booktitle = "11th European Real Estate Society Conference (ERES), Milan, Italy, 2-5 June 2004",

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TY - GEN

T1 - A case study of joint strategy creation in co-operation with facility owner and customer

AU - Heimbürger, Markku

AU - Nummi, Juha

AU - Tuomela, Antti

AU - Tuominen, Tiina

AU - Berg, Pekka

AU - Pihlajamaa, Jussi

PY - 2004

Y1 - 2004

KW - customer orientation

KW - facility management

KW - service innovation

KW - social network analysis

KW - strategic planning

KW - value creation

KW - customer orientation

KW - facility management

KW - service innovation

KW - social network analysis

KW - strategic planning

KW - value creation

KW - customer orientation

KW - facility management

KW - service innovation

KW - social network analysis

KW - strategic planning

KW - value creation

M3 - Conference article in proceedings

SN - 88-901694-0-0

BT - 11th European Real Estate Society Conference (ERES), Milan, Italy, 2-5 June 2004

ER -