A case study of joint strategy creation in co-operation with facility owner and customer

Markku Heimbürger, Juha Nummi, Antti Tuomela, Tiina Tuominen, Pekka Berg, Jussi Pihlajamaa

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Original languageEnglish
Title of host publication11th European Real Estate Society Conference (ERES), Milan, Italy, 2-5 June 2004
Publication statusPublished - 2004
MoE publication typeA4 Article in a conference publication

Keywords

  • customer orientation
  • facility management
  • service innovation
  • social network analysis
  • strategic planning
  • value creation

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