A behavior marker tool for measurement of the non-technical skills of software professionals: An empirical investigation

Lisa L. Lacher, Gursimran S. Walia, Fabian Fagerholm, Max Pagels, Kendall Nygard, Jürgen Münch

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

2 Citations (Scopus)

Abstract

Managers recognize that software development project teams need to be developed and guided. Although technical skills are necessary, non-technical (NT) skills are equally, if not more, necessary for project success. Currently, there are no proven tools to measure the NT skills of software developers or software development teams. Behavioral markers (observable behaviors that have positive or negative impacts on individual or team performance) are beginning to be successfully used by airline and medical industries to measure NT skill performance. The purpose of this research is to develop and validate the behavior marker system tool that can be used by different managers or coaches to measure the NT skills of software development individuals and teams. This paper presents an empirical study conducted at the Software Factory where users of the behavior marker tool rated video clips of software development teams. The initial results show that the behavior marker tool can be reliably used with minimal training.

Original languageEnglish
Title of host publicationProceedings - SEKE 2015
Subtitle of host publication27th International Conference on Software Engineering and Knowledge Engineering
Pages409-414
Number of pages6
ISBN (Electronic)1891706373
DOIs
Publication statusPublished - 1 Jan 2015
MoE publication typeA4 Article in a conference publication
EventInternational Conference on Software Engineering and Knowledge Engineering - Pittsburgh, United States
Duration: 6 Jul 20158 Jul 2015
Conference number: 27

Publication series

NameProceedings of the International Conference on Software Engineering and Knowledge Engineering, SEKE
Volume2015-January
ISSN (Print)2325-9000
ISSN (Electronic)2325-9086

Conference

ConferenceInternational Conference on Software Engineering and Knowledge Engineering
Abbreviated titleSEKE
CountryUnited States
CityPittsburgh
Period06/07/201508/07/2015

Keywords

  • Behavior marker
  • Non-technical Skills
  • Performance

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