Journal of Service Research - Best Article Finalist 2017

  • Schaefers, T. (Recipient), Wittkowski, Kristina (Recipient), Benoit (nee Moeller), S. (Recipient) & Ferraro, R. (Recipient)

Prize: Invitation or ranking in competition

Description

Runner up, for the article in JSR Volume 19, entitled "Contagious Effects of Customer Misbehavior in Access-Based Services"
Degree of recognitionInternational

Awarded at event

Event titleFRONTIERS IN SERVICE CONFERENCE
Period1 Jan 1900

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