Suomala, Petri (Recipient), Laine, Teemu (Recipient) & Paranko, Jari (Recipient)
Prize: Award or honor granted for a specific work
Description
Emerald Outstanding paper award winner 2013: Laine, Teemu; Paranko, Jari; Suomala, Petri. (2012). Using a business game concept to enhance servitization: a longitudinal case study. Managing Service Quality