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Risto Rajala

  • Phone+358 40 3538140
  • Maarintie 8

20012020

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Personal profile

Artistic and research interests

I am interested in management challenges related to technology firms’ service operations. My colleagues and I study the system-level changes linked with the transformation of technology industries toward service-based value creation.

Our current research focuses on services supporting the sustainability of industrial operations, management of complex service systems, digital transformation of technology industries, and business models of the circular economy.

Our past projects have investigated the management of product-service hybridity in the construction business, payor-provider integration of healthcare services, and the effects of modularity on industrial solution providers’ ambidextrous performance.

I hold a Ph.D. in Information Systems Science and I currently serve as the Head of the Department of Industrial Engineering and Management.

Specialties: 

  • Service Engineering and Management
  • Information Systems
  • Innovation Management
  • Organizational and Strategic Change
  • Technology Entrepreneurship

Keywords

  • Management of Service Systems
  • Development of Digital Services
  • Service Innovation and Business Models

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