Research output per year
Research output per year
Personal profile
Artistic and research interests
I am interested in management challenges related to technology firms’ service operations. My colleagues and I study the system-level changes linked with the transformation of technology industries toward service-based value creation.
Our current research focuses on services supporting the sustainability of industrial operations, management of complex service systems, digital transformation of technology industries, and business models of the circular economy.
Our past projects have investigated the management of product-service hybridity in the construction business, payor-provider integration of healthcare services, and the effects of modularity on industrial solution providers’ ambidextrous performance.
I hold a Ph.D. in Information Systems Science and I currently serve as the Head of the Department of Industrial Engineering and Management.
Specialties:
- Service Engineering and Management
- Information Systems
- Innovation Management
- Organizational and Strategic Change
- Technology Entrepreneurship
Expertise related to UN Sustainable Development Goals
In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):
Education/Academic qualification
Doctoral degree, Business and Economics, Helsinki School of Economics
Award Date: 18 Dec 2009
Master's degree, Business and Economics, Helsinki School of Economics
Award Date: 9 Jun 2000
Keywords
- Management of Service Systems
- Development of Digital Services
- Service Innovation and Business Models
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Network
Recent external collaboration on country/territory level. Dive into details by clicking on the dots or
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Attitudinal and Behavioral Loyalty Toward Virtual Goods
Kaur, P., Dhir, A., Chen, S. & Rajala, R., 2021, In: JOURNAL OF COMPUTER INFORMATION SYSTEMS. 61, 2, p. 118-129 12 p.Research output: Contribution to journal › Article › Scientific › peer-review
5 Citations (Scopus) -
Engaging a product-focused sales force in solution selling: interplay of individual- and organizational-level conditions
Salonen, A., Terho, H., Böhm, E., Virtanen, A. & Rajala, R., Jan 2021, In: JOURNAL OF THE ACADEMY OF MARKETING SCIENCE. 49, 1, p. 139-163 25 p.Research output: Contribution to journal › Article › Scientific › peer-review
Open AccessFile3 Citations (Scopus)165 Downloads (Pure) -
The Effects of Competence-Based, Expressive and Collaborative Service Performance on the B2B Service Relationship
Zou, W., Brax, S. & Rajala, R., 31 May 2021, In: Technology Innovation Management Review. 11, 5, p. 17-31 15 p.Research output: Contribution to journal › Article › Scientific › peer-review
Open AccessFile9 Downloads (Pure) -
Continued Use of Mobile Instant Messaging Apps: A New Perspective on Theories of Consumption, Flow, and Planned Behavior
Dhir, A., Kaur, P. & Rajala, R., 1 Apr 2020, In: Social Science Computer Review. 38, 2, p. 147-169 23 p.Research output: Contribution to journal › Article › Scientific › peer-review
21 Citations (Scopus) -
Digital transformation: The interplay of explorative and exploitative capability development
Gao, S., Hakanen, E. & Rajala, R., 7 Jan 2020, Proceedings of the 53rd Hawaii International Conference on System Sciences. p. 4306-4315 11 p.Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review
Open AccessFile57 Downloads (Pure)
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Mission X: Mission X
Mäkelä, M., Rajala, R. & Turunen, T.
23/03/2020 → 31/12/2020
Project: Business Finland: Other research funding
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PRO-MaaS 20029-2020
Rajala, R., Hakanen, E., Töytäri, P. & Wolff, J.
01/01/2020 → 31/12/2020
Project: EU: EIT
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BATCircle (Diem) WP4
Rajala, R., Hakanen, E., Töytäri, P. & Wolff, J.
01/01/2019 → 30/04/2021
Project: Business Finland: Other research funding
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BATtobe
Hakanen, E., Rajala, R. & Töytäri, P.
01/04/2018 → 30/09/2018
Project: Business Finland: Other research funding
Prizes
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Award for a High-grade PhD Thesis
Rajala, Risto (Recipient), 2011
Prize: Award or honor granted for a specific work
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Best Academic Paper Award
Rajala, Risto (Recipient), 6 Jul 2016
Prize: Award or honor granted for a specific work
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Dissertation of the Year Award
Rajala, Risto (Recipient), 2010
Prize: Award or honor granted for a specific work
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IJOPM 2020 Best Paper Award
Peltokorpi, Antti (Recipient), Matinheikki, Juri (Recipient), Lehtinen, Jere (Recipient) & Rajala, Risto (Recipient), 5 Jul 2021
Prize: Award or honor granted for a specific work
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The Best Research Team of Helsinki School of Economics
Rajala, Risto (Recipient), 2008
Prize: Award or honor granted for a specific work
Activities
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Pre-examiner of a doctoral dissertation, at Lappeenranta University of Technology
Risto Rajala (Examiner)
2016Activity: Examination types › Pre-examination of dissertation or acting as opponent to doctoral students
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Pre-examiner of a doctoral dissertation, at University of Turku
Risto Rajala (Examiner)
2016Activity: Examination types › Pre-examination of dissertation or acting as opponent to doctoral students
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Carleton University
Risto Rajala (Visitor (research and teaching))
1 Jan 2016Activity: Visiting an external institution types › Visit abroad
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Linköping University
Risto Rajala (Visiting researcher)
May 2015 → Aug 2015Activity: Visiting an external institution types › Visit abroad
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Evaluation of an applicant to an Adjunct Professor position, at Lappeenranta University of Technology
Risto Rajala (Examiner)
2015Activity: Examination types › Statement of assessment of docentship
Press / Media
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Aalto University: New Quality Award Will Be Given To Teams Of Top Experts Who Change Aalto Over The Long Term
08/04/2021
1 item of Media coverage
Press/Media: Media appearance