Research Output per year
Personal profile
Artistic and research interests
I am interested in management challenges related to technology firms' service operations. My research focuses on services supporting the sustainability of industrial operations, collaborative innovation for service, and management of complex service systems. Also, my colleagues and I study the system-level changes related to the transformation of technology industries toward service-based value creation.
Our current projects explore service operations management, multi-actor value creation in industrial ecosystems, services enabling the circular economy, digital platforms for business, uses of blockchain technologies in digital service operations, and the institutional complexity of service-based business strategies in technology entrepreneurship. Our past projects have investigated the management of product-service hybridity in the construction business, payer-provider integration of healthcare services, and the effects of modularity on industrial solution providers’ ambidextrous performance.
I hold a Ph.D. in Information Systems Science and I currently serve as the Head of the Department of Industrial Engineering and Management.
Specialties:
- Service Engineering and Management
- Information Systems
- Innovation Management
- Organizational and Strategic Change
- Technology Entrepreneurship
Education/Academic qualification
Doctor of Science (Economics and Business Administration), Information Systems Sciences
Master of Science (Economics and Business Administration)
Keywords
- Management of Service Systems
- Development of Digital Services
- Service Innovation and Business Models
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Network
Recent external collaboration on country level. Dive into details by clicking on the dots.
Research Output
Continued Use of Mobile Instant Messaging Apps: A New Perspective on Theories of Consumption, Flow, and Planned Behavior
Dhir, A., Kaur, P. & Rajala, R., 2020, In : Social Science Computer Review. 38, 2, p. 147-169 23 p.Research output: Contribution to journal › Article › Scientific › peer-review
Digital transformation: The interplay of explorative and exploitative capability development
Gao, S., Hakanen, E. & Rajala, R., 7 Jan 2020, p. 1-11. 11 p.Research output: Contribution to conference › Paper › Scientific › peer-review
Open Access
File
26
Downloads
(Pure)
Engaging a product-focused sales force in solution selling: interplay of individual- and organizational-level conditions
Salonen, A., Terho, H., Böhm, E., Virtanen, A. & Rajala, R., 1 Jan 2020, In : JOURNAL OF THE ACADEMY OF MARKETING SCIENCE.Research output: Contribution to journal › Article › Scientific › peer-review
Open Access
Engaging a product-focused sales force in solution selling: an interplay of individual and organizational conditions
Salonen, A., Terho, H., Böhm, E., Virtanen, A. & Rajala, R., 17 Apr 2020, (Accepted/In press) In : JOURNAL OF THE ACADEMY OF MARKETING SCIENCE. p. 1-49 49 p.Research output: Contribution to journal › Article › Scientific › peer-review
Open Access
File
81
Downloads
(Pure)
Integrating CSR with business strategy: A tension management perspective
Siltaloppi, J., Rajala, R. & Hietala, H., 1 Jul 2020, (Accepted/In press) In : Journal of Business Ethics . p. 1 47 p.Research output: Contribution to journal › Article › Scientific › peer-review
Projects
Mission X: Mission X
Rajala, R., Mäkelä, M. & Turunen, T.
23/03/2020 → 30/11/2020
Project: Business Finland: Other research funding
BATCircle (Diem) WP4
Rajala, R., Hakanen, E., Pitkänen, K., Hänninen, H., Launonen, I. & Töytäri, P.
01/01/2019 → 31/12/2020
Project: Business Finland: Other research funding
BATtobe
Hakanen, E., Rajala, R. & Töytäri, P.
01/04/2018 → 31/12/2018
Project: Business Finland: Other research funding
Design for Value
Hakanen, E., Töytäri, P., Rajala, R. & Öhman, M.
01/12/2016 → 31/12/2019
Project: Business Finland: Other research funding
Prizes
Award for a High-grade PhD Thesis
Risto Rajala (Recipient), 2011
Prize: Award or honor granted for a specific work
Best Academic Paper Award
Risto Rajala (Recipient), 6 Jul 2016
Prize: Award or honor granted for a specific work
Dissertation of the Year Award
Risto Rajala (Recipient), 2010
Prize: Award or honor granted for a specific work
The Best Research Team of Helsinki School of Economics
Risto Rajala (Recipient), 2008
Prize: Award or honor granted for a specific work
Yrjö and Senja Koivunen Award for a supervised Thesis
Risto Rajala (Recipient), 2015
Prize: Award or honor granted for a specific work
Activities
Pre-examiner of a doctoral dissertation, at Lappeenranta University of Technology
Risto Rajala (Examiner)2016
Activity: Examination types › Pre-examination of dissertation or acting as opponent to doctoral students
Pre-examiner of a doctoral dissertation, at University of Turku
Risto Rajala (Examiner)2016
Activity: Examination types › Pre-examination of dissertation or acting as opponent to doctoral students
Carleton University
Risto Rajala (Visitor (research and teaching))1 Jan 2016
Activity: Visiting an external institution types › Visit abroad
Linköping University
Risto Rajala (Visiting researcher)May 2015 → Aug 2015
Activity: Visiting an external institution types › Visit abroad
Department of Industrial Engineering and Management (Organisational unit)
Risto Rajala (Chair)2015 → 2017
Activity: Membership types › Position of trust in an academic community