Photo of Paul Lillrank

Paul Lillrank

  • Phone+358 50 0703848
  • Maarintie 8

1994 …2020

Research activity per year

If you made any changes in Pure these will be visible here soon.

Personal profile

Artistic and research interests

Professor Lillrank has conducted research on quality management in several service industries, such as software, telecom, airlines and retailing. He has been a pioneer in introducing industrial management methods to the study of health service production. He has co-founded the Institute of Healthcare Engineering, Management and Architecture (HEMA) at Aalto, and The Nordic Healthcare Group (NHG), a consultancy.

His research interests are within Health Systems Science, particularly service process analysis and improvement, knowledge integration, segmentation principles, value-based care, regional service supply systems, and frugal innovations. Professor Lillrank has recently published the seminal textbook: The Logics of Healthcare – The Practitioner’s Guide to Health Systems Science (Francis & Taylor 2018).

Education/Academic qualification

Doctor of Social Sciences, Helsingin yliopisto

Award Date: 1 Jun 1988

Licentiate of Social Sciences, Psychology, Helsingin yliopisto

Award Date: 19 May 1982

Master of Social Sciences, Psychology, Helsingin yliopisto

Award Date: 1 Sep 1979

Fingerprint

Dive into the research topics where Paul Lillrank is active. These topic labels come from the works of this person. Together they form a unique fingerprint.
  • 4 Similar Profiles

Network

Recent external collaboration on country level. Dive into details by clicking on the dots or
Your message has successfully been sent.
Your message was not sent due to an error.
If you made any changes in Pure these will be visible here soon.