BUSINESS PROCESS MANAGEMENT JOURNAL

Research outputs

  1. 2017
  2. Published

    Exploring the dynamic capabilities required for servitization: The case process industry

    Kanninen, T., Penttinen, E., Tinnilä, M. & Kaario, K., 2017, In : BUSINESS PROCESS MANAGEMENT JOURNAL. 23, 2, p. 226-247 22 p.

    Research output: Contribution to journalArticle

  3. 2015
  4. Published
  5. 2013
  6. Published

    Efficient service production: service factories in banking

    Tinnilä, M., 2013, In : BUSINESS PROCESS MANAGEMENT JOURNAL. 19, 4, p. 648-661

    Research output: Contribution to journalArticle

  7. 2011
  8. Published

    Emerging evaluation processes in consortium-based outsourced system development

    Nurmi, A., Hallikainen, P. & Rossi, M., 2011, In : BUSINESS PROCESS MANAGEMENT JOURNAL. 17, 5, p. 711-731

    Research output: Contribution to journalArticle

  9. 2010
  10. Published

    Matching service strategies, business models and modular business processes

    Bask, A., Tinnilä, M. & Rajahonka, M., 2010, In : BUSINESS PROCESS MANAGEMENT JOURNAL. 16, 1, p. 153-180

    Research output: Contribution to journalArticle

  11. 2007
  12. Published

    Business relationships with electronic commerce tools

    Salo, J., 2007, In : BUSINESS PROCESS MANAGEMENT JOURNAL. 13, 4, p. 488-502

    Research output: Contribution to journalArticle

  13. Published

    Dual Role of Extranet Portals in Buyer-Supplier Information Exchange

    Laukkanen, S., Sarpola, S. & Kemppainen, K., 2007, In : BUSINESS PROCESS MANAGEMENT JOURNAL. 13, 4, p. 503-521

    Research output: Contribution to journalArticle

  14. Published

    Mobile customer relationship management: underlying issues and challenges

    Sinisalo, J., Salo, J., Karjaluoto, H. & Leppäniemi, M., 2007, In : BUSINESS PROCESS MANAGEMENT JOURNAL. 13, 6, p. 771-787

    Research output: Contribution to journalArticle

  15. Published

    Mobile Technology in Field Customer Service Big Improvements With Small Changes

    Rossi, M., Tuunainen, V. & Pesonen, M., 2007, In : BUSINESS PROCESS MANAGEMENT JOURNAL. 13, 6, p. 853-865

    Research output: Contribution to journalArticle

  16. 2006
  17. Published

    An international comparison of operator-driven business models

    Kallio, J., Tinnilä, M. & Tseng, A., 2006, In : BUSINESS PROCESS MANAGEMENT JOURNAL. 12, 3, p. 281-298

    Research output: Contribution to journalArticle

  18. 2002
  19. Published

    Efficient change strategies - matching drivers and tracers in change projects

    Kallio, J., Saarinen, T. & Tinnilä, M., 2002, In : BUSINESS PROCESS MANAGEMENT JOURNAL. 8, 1, p. 80-92

    Research output: Contribution to journalArticle

  20. 1998
  21. Published
  22. 1996
  23. Published

    Re-engineering in sales and distribution - creating a flexible and integrated operation

    Holmström, J. & Drejer, A., 1996, In : BUSINESS PROCESS MANAGEMENT JOURNAL. 2, 2, p. 23-38

    Research output: Contribution to journalArticle

ID: 197540